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DIWAN's takes the focus off your technology problems and puts it back on what really matters – your business.

About Diwan

Who We Are?

DIWAN IT, founded in 2013 and headquartered in Riyadh, has made its mark in network and system integration services by taking care of end–to-end Information and Communication Technology (ICT) infrastructure requirements of clients.

Being highly resource intensive, when it comes to ICT, the competency lies in the resource finesse. When clients approach us with their ICT infrastructure needs, they can perceive this finesse in every interaction with us – the team, the service, the support and beyond.

Leave the intricate challenges of ICT infrastructure to us and focus on your core competencies and client service. Our world-class team of engineers knows their job – they are experts in Network and IT system integration and have worked with clients of all sizes, across various domains.

So that they are highly productive and so that they perfectly embody your organisation.

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Our Mission

To be able to achieve an enhanced customer experience, we approach customer service based on five core values:

  1. Our focal objective is supporting our clients professionally yet with care
  2. Whether small or big, we take care of our clients’ requirements following a high-standard servicing procedure
  3. We are armed with well coached, highly motivated and energized engineers, administrators and technicians who are proactive, friendly, and by all-means helpful
  4. We carefully screen & train our engineers so that they are professional, service oriented & responsive individuals
  5. We are equipped with the right technical tools & systems that facilitate our work and increase our service quality.

Our Vision

To be the trusted and preferred service provider of ICT Infrastructure Solutions to businesses.

Our Philosophy

We're about people who don't just go to work, but love their work. People who don't just do a job, but live their role as an expression of who they are. People who are not just productive, but who achieve extraordinary results daily.

Why DIWAN IT?

As a professional service provider, we fully understand the importance to maintain an edge over similar service providers, in order to stand out and be different. We know that the industries’ technical tools used everywhere are the same and supplied by the same core suppliers. Therefore, we are devoted to perfecting our service quality, effectiveness and efficiency.

Here are what makes us your preferred partner for ICT infrastructure:
  1. We love what we do and we believe in perfecting it.
  2. We have a long history with an excellent track record.
  3. We have the technical know-how and have contributed to the success of many clients.
  4. We move with the times and believe in making all our services and solutions future-proof.
  5. We are tenacious, innovative and determined in our pursuit for excellence.
  6. We are completely customer-centric and the relationship with you is paramount to us.

Our strong base of value system comes from:

Dedication

Our commitment to you comes through our dedicated professionals who provide the best-in-class service so that meet your expectations & fulfill your business needs.

Transparency

We consider that it is our responsibility to be honest and maximize transparency around everything we do – our capabilities, process and procedures as well.

Credibility

We strive to earn enduring credibility with everyone we interact with in business. This is the essential component that helped us forge long-term relationships with our clients.

Innovation

It is not just about new service at DIWAN IT. We constantly innovate in order to come up with new ideas, services, solutions and practices that meet your specific requirements.

Now more than ever it's important for your business to have an IT solutions partner who can help you accomplish more of your IT goals, achieve new efficiencies and realize cost savings every step of the way. Whether your company needs fast access to essential technologies or the support of technical experts for the strategic planning and deployment of solutions,Diwan can help.

Our Services

With Passion & Experience

Inspired by the market’s business needs, DIWAN IT is a service provider of end-to-end IT infrastructure solutions to clients across various domains.
We constantly reinvent ourselves to deliver a world-class service that is par excellence. As ICT becomes increasingly prevalent in modern business, improving the client’s competency with our services has become a key focus of DIWAN IT.

Network & System Infrastructure Solutions

DIWAN IT provides diagnostic services on your current infrastructure that include performance evaluation, problem identification and analysis, advisory services on best practices and actual implementations.
We also offer complete network infrastructural service from design to setup for new towers, offices, factories, data center, et al.


Our comprehensive range of offerings includes the following:
  1. Structured Cabling Systems
  2. Network Passive Systems
  3. Network Active Systems
  4. Network Security Solutions
  5. Wireless LAN Solutions
  6. Outdoor Wireless Solutions
  7. IP Telephony Solutions
  8. Video Conferencing Solutions
  9. Data Center Preparation Solutions
  10. Servers and Storage Systems
  11. Data Backup Solutions
  12. Disaster Recovery (DR) Solutions
  13. IT Virtualization Technologies
  14. Surveillance Systems

Outsourcing Services

DIWAN IT helps you focus on your core business competencies by taking off your burden in terms of cumbersome IT operations. We perform all your requisite IT operations - partially or fully, as required by you. We have established capabilities in extending in-house and outsourced support.
DIWAN IT also takes care of the manpower requirements of its clients by providing resident engineers and professionals who are experts in the required field.

Managed Date and Internet Services

DIWAN IT is basically an ISP (Internet Service Provider) providing dedicated, reliable Internet connection to enterprises across the Kingdom.
Our business partnerships with Data Service Providers (DSPs) give you ample flexibility - a hallmark of interacting with a single player for all your Internet based service requirements.
Our multi-source Internet access is backed by our world-class customer support and 24x7 NOC Engineers.

Our Clients

We take pride in the fact that we have some of the most esteemed names in our clientele list. Our value addition to clients has been immense and in fact our entire business has been built on the success of our clients.

Every project we have taken up has been successfully completed within the budget and time schedules giving us ample opportunity to showcase our extensive technology experience and delivery capability.

With a solid knowledge in-hand, we service the ICT infrastructure needs of small, medium and large-sized commercial businesses, enterprises and organizations.

Our Partners

We believe that collaboration and partnership based on win-to-win situation is one of success secrets.

We place so much value on national and international partnerships with business leaders. We are very proud of our partnership with these technology owners, manufacturers and vendors who enable us to achieve common objectives more efficiently and productively through joint efforts.

Some of our partners

We provide together with our partners top quality solutions to our clients.

Contact

we would really love to hear from you

Contact info

Our client support is all about making it easy for the client through the 24X7 technical support and emergency response system all across the year.

Every client is detailed on the simple escalation procedure to enjoy the complete benefits our seamless support that is provided at any point of time.

info@diwan-it.com

sales@diwan-it.com

Kingdom of Saudi Arabia
Sulaimanyeh, Tahliya Str. 7165
P.O. 12243 - 4860
+966 552000441

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